Warranty Terms for DNA Fishing Tackle Fly Rods

Thank you for choosing a DNA Fishing Tackle Fly Rod. We are proud of the craftsmanship and performance of our fly rods and stand behind the quality of our products with a 2-Year Original Owner Warranty covering defects in materials and workmanship.

Covered Fly Rod Series

·        Elite IM6 FW Series Fly Rod

·        FW IM12 FW Series Fly Rod

·        Salt XT-Series Fly Rod

·        Supremacy IM12 SW Series Fly Rod

Warranty Coverage

·        Faulty workmanship: Any defects in the construction, assembly, or finish of the fly rod.

·        Defective materials: Failures of rod blank materials or components under normal fishing use due to manufacturing defects.

Warranty Period

·        The warranty is valid for 2 years from the original date of purchase.

·        Warranty applies to the original owner only and is non-transferable.

·        Proof of purchase is required for all warranty claims.

Warranty Services

·        Repair the faulty section or component, or

·        Replace the defective section or component with new or refurbished parts, or

·        Replace the entire rod with an equivalent model if repair is not feasible or the original model is no longer available.

·        Replacement sections or spare parts may be supplied at a nominal handling and shipping charge.

Broken Tip Sections

Broken tip sections are one of the most common warranty claims received throughout the fly-fishing industry. In the majority of cases, broken rod tips are caused by accidental damage, impact, misuse, or excessive loading rather than manufacturing defects.

Fly rod tips are engineered to provide sensitivity and performance while remaining lightweight. Due to their fine diameter, tip sections are particularly vulnerable to accidental impacts and incorrect rod loading.

What is High-Sticking?

High-sticking occurs when excessive pressure is placed on the upper section or tip of the fly rod by raising the rod too high during use. This causes the majority of the load to transfer directly into the thinner tip section rather than being distributed through the stronger lower sections of the rod blank.

·        Fighting a fish with the rod lifted too vertically

·        Attempting to lift or swing fish using the rod only

·        Pulling snagged flies free with excessive upward pressure

·        Lifting heavy sink tips, weighted flies, or multi-fly rigs incorrectly

·        Applying excessive pressure at short fighting distances

High-sticking is considered accidental misuse and is not covered under warranty.

Warranty Exclusions

·        Normal wear and tear

·        Cosmetic damage including scratches, chips, fading, or cork wear

·        Accidental damage, misuse, neglect, or improper handling

·        Damage caused by impact or compression

·        High-sticking or excessive rod loading

·        Striking weighted flies, split shot, or indicators against the rod blank during casting

·        Rods being hit against trees, rocks, boats, vehicle doors, ceilings, or other hard objects

·        Lifting, dragging, or swinging fish beyond the rod’s designed limits

·        Damage caused by line tangles around the rod tip during casting

·        Improper transport, storage, or rod tube use

·        Rods being stepped on, crushed, or bent under excessive pressure

·        Saltwater corrosion or lack of proper cleaning and maintenance

·        Modifications, unauthorised repairs, or alterations to the rod

·        Any breakage caused by angler error or accidental misuse

These types of failures are considered accidental damage and are not covered under the manufacturer’s warranty.

General Warranty Conditions

·        Warranty applies to the original purchaser only.

·        Proof of purchase is required for all warranty claims.

·        DNA Fishing Tackle reserves the right to inspect the rod before approving any warranty claim.

·        Replacement models or sections may vary slightly from the original product depending on product availability.

·        Shipping and handling charges may apply for repairs or replacement sections.

·        DNA Fishing Tackle reserves the right to repair, replace, or substitute products with an equivalent model of equal value.

·        DNA Fishing Tackle reserves the right to make the final decision on all warranty claims.

Warranty Claim Process

To submit a warranty claim, please contact:

support@dnafishingtackle.com.au

·        Full name

·        Email address

·        Proof of purchase

·        Purchase date

·        Fly rod model

·        Description and photos of the issue

Once your information has been received, our team will review your claim and advise the next steps.

If the fly rod is required to be returned for inspection, DNA Fishing Tackle will provide the appropriate return address. Return postage and shipping costs are the responsibility of the purchaser unless otherwise advised.