DNA Fishing Tackle Fly Rods Warranty Terms and Conditions

Thank you for choosing a DNA Fishing Tackle Fly Rod. We stand behind our products and are committed to delivering high-quality craftsmanship. This warranty covers defects in materials and workmanship under the following terms and conditions:

  1. Warranty Coverage

This warranty covers:

  • Faulty workmanship: Defects arising from the construction or assembly of the fly rod.
  • Defective components: Failures due to manufacturing defects under normal use.
  1. Warranty Period

The warranty is valid for 12 months from the date of purchase. Proof of purchase is required to make a warranty claim.

  1. Warranty Services

If your fly rod is found to have defects covered by this warranty, DNA Fishing Tackle will, at its discretion:

  • Repair the faulty part(s), or
  • Replace the defective component(s) with new or refurbished parts, or
  • Replace the entire fly rod with an equivalent model if repair is not feasible.
  1. Registration Requirements

For purchases made through an authorized stockist:

  • You must register your fly rod within 30 days of purchase by visiting the DNA Fishing Tackle distributor's website and uploading a copy of your receipt.
  • If the fly rod is not registered within 30 days, the warranty may be voided.

For purchases made directly from the DNA Fishing Tackle website, your warranty will be automatically registered at the time of purchase, and no further action is required.

  1. How to Make a Warranty Claim
  • If your fly rod was purchased from a stockist, please return it to the stockist for inspection.
  • If the rod was purchased directly from the DNA Fishing Tackle website, contact our customer service team for further instructions.
  1. To file a claim:
  1. Contact our customer service team at info@dnafishingtackle.com
  2. Provide proof of purchase and a description of the issue.
  3. If requested, ship the rod to our service centre. Shipping costs for warranty claims are the responsibility of the customer.
  1. Exclusions

This warranty does not cover:

  • Damage due to misuse, neglect, or abuse.
  • Normal wear and tear, including damage caused by environmental conditions (e.g., sun, saltwater).
  • Repairs or modifications performed by unauthorized third parties.
  • Accidental damage, such as impact or improper use.
  • Failure to follow care or maintenance instructions.
  1. Limitations
  • DNA Fishing Tackle’s liability is limited to repair or replacement of defective parts.
  • This warranty does not cover incidental or consequential damages.
  • The warranty is limited to the original purchaser and is not transferable.
  1. Australian Consumer Law

This warranty is provided in addition to your rights under Australian Consumer Law. Our goods come with guarantees that cannot be excluded. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

  1. Governing Law

This warranty is governed by the laws of Australia, and any disputes arising under this warranty will be subject to the jurisdiction of the courts in Australia.

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