DNA Fishing Tackle Fly Line Warranty Terms and Conditions

Thank you for choosing a DNA Fly Line. We are committed to providing high-quality products and stand behind the craftsmanship of our fly lines. This warranty offers 12-month protection against defects in materials and workmanship. Please review the terms and conditions below:

  1. Warranty Coverage
    This 12-month warranty covers:
    • Faulty workmanship: Any defects in the manufacturing or assembly of the fly line.
    • Defective materials: Failures due to material defects under normal use.
  2. Warranty Period
    The warranty is valid for 12 months from the date of purchase. Proof of purchase is required to submit a warranty claim.
  3. Warranty Services
    If your DNA Fly Line is found to have defects covered by this warranty, DNA Fishing Tackle will, at its discretion:
    • Replace the fly line with a new equivalent model.
  4. Registration Requirements
    For purchases made through an authorized retailer:
    • You must register your DNA Fly Line within 30 days of purchase by visiting the DNA Fishing Tackle Distributors website and uploading your receipt.
    • Failure to register within 30 days may result in voiding the warranty.
    For purchases made directly through our website, your warranty will be automatically registered.
  5. How to Make a Warranty Claim
    • If purchased from an authorized retailer, return the product to the retailer for inspection.
    • If purchased directly from the DNA Fishing Tackle website, contact our customer service team for assistance.
  6. Filing a Claim
  1. Contact our customer service team at info@dnafishingtackle.com.
  2. Provide proof of purchase and a description of the defect.
  3. If requested, ship the product to our service centre. Customers are responsible for shipping costs on warranty claims.
  1. Exclusions
    This warranty does not cover:
    • Damage caused by misuse, neglect, or improper care.
    • Normal wear and tear, including environmental damage (e.g., sun or saltwater exposure).
    • Unauthorized repairs or modifications.
    • Accidental damage, such as cuts, abrasions, or misuse during storage.
  2. Limitations
    • DNA Fishing Tackle's liability under this warranty is limited to the repair or replacement of defective materials.
    • This warranty does not cover incidental or consequential damages.
    • The warranty is non-transferable and applies only to the original purchaser.
  3. Australian Consumer Law
    This warranty is provided in addition to your rights under Australian Consumer Law. Our products come with guarantees that cannot be excluded. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
  4. Governing Law
    This warranty is governed by the laws of Australia, and any disputes will be subject to the jurisdiction of Australian courts.
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